Privacy Policy
How Marathon Mermaid and Morada Mermaid handle the information you share when you visit this website or book a trip.
Last updated: August 2026
This Privacy Policy explains how Marathon Mermaid Charters and Morada Mermaid Adventures (together, the Mermaid family) collect, use, and protect the information you provide when you visit this website, contact the team, or book a tour. By using this site, you agree to the practices described below.
Information the Mermaid family collects
- Information you provide. When you complete the contact form or reach out by phone or email, you may share your name, email address, phone number, and the details of your message.
- Booking information. Reservations and payments are processed through FareHarbor, the company’s booking provider. The information you enter to book, including payment details, is handled securely by FareHarbor under FareHarbor’s own privacy policy.
- Information collected automatically. Like most websites, this site uses cookies and similar technologies to understand how visitors use it. This may include your device and browser type, IP address, the pages you view, and the time spent on the site.
How the information is used
- To respond to your questions, messages, and booking requests
- To process, confirm, and manage your reservations
- To improve this website and the overall guest experience
- To share trip information you have asked to receive from either location
Third-party services
To operate this site and serve guests, the Mermaid family relies on trusted third-party providers, each of which maintains its own privacy policy governing the data it handles:
- FareHarbor for booking and payment processing
- Google Analytics to measure website traffic and usage
- Birdeye for guest messaging and reviews
- Social platforms such as Facebook, Instagram, and Tripadvisor, if you choose to connect with the Mermaid family there
Cookies
Cookies are small files stored on your device that help the site function and help the team understand how it is used. You can control or disable cookies through your browser settings. Turning off some cookies may affect how parts of the site work.
How the information is protected
Marathon Mermaid and Morada Mermaid take reasonable measures to protect the information you share. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.
Your choices
You can opt out of analytics tracking through your browser settings or by using the Google Analytics opt-out tools. To ask what information is held about you, or to request that it be corrected or deleted, contact the Mermaid family using the details below.
Children’s privacy
This website is intended for a general audience and is not directed at children under 13. The Mermaid family does not knowingly collect personal information from children under 13.
Links to other sites
This site may link to other websites, including the FareHarbor booking system and social media pages. Those sites are governed by their own privacy policies, and this policy does not apply to them.
Changes to this policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with a revised “last updated” date.
Contact
Questions about this Privacy Policy can be directed to the Mermaid family by phone or text at 305-842-1492 or by email at trips@marathonmermaid.com.